Do you offer discounts?
Yes, we offer discounts when purchasing multiple lofts on the same order. For
students, we recommend you get together with your roommates and friends and place
one order with multiple lofts and receive a discount.
beds and receive 5% discount.
We also provide greater discounts for large quantity (11 or more) bed orders such as for
dorms, fraternity or sorority houses, firehouses, cabins and camps. Give
us a call and we can provide you a fixed price quote.
To get the discount for multiple bed orders
during checkout enter "request 5% discount for ordering multiple beds" into the
custom specifications box.
We also offer 5% Military Discount. To get the discount during checkout
enter "request 5% military discount" into the custom specifications box.
How do I get the discount?
If you place the order on our
website, during checkout, enter into the "Custom Specifications" box the
following "I am order x beds and request 5% discount". Or, you can give us a call and place
the order over the phone. When calling, mention to Don that you will be
5 or more lofts and are requesting a quantity discount. For phone
orders call Don at
607-739-2331 or toll free at 866-739-2331
Mon - Fri 9:00 - 4:00 ET.
How do I
verify you are a legitimate business?
We have been in business since 2002
of beds every year. We sell to parents
for youth and teen lofts,
college students in dorms and apartments,
, book stores and
fraternities across the country. We are a year round business and we
provide a full warranty.
Better Business Bureau A+ Rating Accreditation
We are an Accredited Business with the Better Business Bureau and have the
highest reputation with an
. We have had no customer
complaints in the past 3 years. You can get a
report on us by clicking on the logo on the left or by calling the
We recommend before you purchase a loft bed from any company that you run a
on them, you
will be surprised at what you will find.
We are also
for more information.
you sell through other furniture stores?
We build and ship everything from our single
location in Upstate NY. Sorry we don't have any retail
locations and only sell though this website.
Please note that if you see
our beds on another website it is either a used bed or a scam. We do not sell
through: National Furnishing, ABC Home Store, Elite Decor, I-Dollar Store or
U-Save More. Those websites are all operated by the same company and have
illegally copied our pictures and text from our website and are selling a cheap
imitation of our beds and have many complaints against them. We are not
affiliated with them.
What is PayPal?
PayPal (an eBay company) is the
world's largest online payment network, serving over 100 million members. With
PayPal, you can pay anyone using your credit card or checking account.
With PayPal, your credit card and checking account information is never revealed
to the people you pay, ensuring your
privacy and giving you the peace of mind that comes
with knowing who has access to your financial information.
Easy and Fast: Send
money instantly and securely with your credit card or checking account.
Private and Secure:
Your financial information is not shared when you send
Free: PayPal is completely free.
Can I enter my credit card without creating a PayPal account?
Yes. Signing up for a PayPal
account is optional. At the bottom of the payment screen you can directly
enter your credit card and shipping information without setting up a PayPal
I've used PayPal in the past, but I don't remember the email address and
Once you use PayPal, it
saves the email address and credit card number. For security purposes, the
credit card can not be used with another email account. If you don't
remember the password you can call PayPal Customer Service at
888-221-1161 and they can help you get the
password. College Bed Lofts does not have any access to your credit card
information and we can not get your password reset.
How will I know my order went through properly?
After you place your order, you will receive an
email from PayPal confirming
your order within an hour. You will then
receive an email from College Bed Lofts
confirming your order within 1 business day.
When the loft ships we will email you the Shipment Tracking Number.
Do you take orders over the phone
with a credit card or personal check?
Yes, we accept orders over the phone with the following credit cards or personal
Payments made by check takes four to five days to clear.
No. You purchase the loft, it
is yours to keep and customize it any way you want. The purchase price of
our bed is typically close to the cost of a yearly rental from most rental
companies. With our bed, when students graduate, many sell their bed as they maintain their value very well.
need a Box Spring?
No. Each loft comes with a set
Where do I enter my custom specifications information?
you will get an option to enter a message
to us. Enter the custom specifications into the text box provided.
I am an AOL
user and can't access PayPal, why?
You must use your internet browser to
access our site and PayPal.
I entered the wrong shipping amount, how do I get it corrected?
We review each order and will check
the shipping amount you entered. If you entered an incorrect shipping
amount we will notify you. If you were overcharged we will issue you a credit to your
account. You need to log into PayPal to accept the credit. If you
were undercharged then College Bed Lofts will send you a PayPal money request
for the additional shipping amount. Do not call PayPal as they cannot
change orders already sent to us.
How do I get the Loft Bed Plans?
Within 10 - 15 minutes after placing your order an email will be sent to
the email address you provided. It will contain the instructions on how
to print your plans from our web site. If you don't get the email within
one hour check your bulk and spam mail folders. If you didn't receive the
Please Note: An email address
is required in order to receive the instructions on how to print the plans from
our web site. Please double check to make sure you enter your correct
and current email address. If you use multiple email addresses please
remember which one you used. Also, many email systems will block new mail
or place new mail into a BULK or
SPAM mail folders.
Do you offer Metric Plans?
Sorry, no we don't. It is very easy to convert. Click
for a Metric Conversion Table.
Do you sell Custom Plans?
Sorry, we don't make custom plans. When we make a custom bed we completely set
it up here in our shop to make sure everything fits properly and has the proper
safety and weight capacity. It also gives us a chance to work out the bugs
during assembly. Since we can't guarantee custom plans will be 100% accurate, we
don't get involved in developing them.
How does the $10 Loft Bed Plans
We understand that sometimes people don't have all the right tools, enough space
or just not enough time to build the loft bed themselves.
So, if for any reason after purchasing our
Loft Bed Plans you decide you would like to purchase our complete Loft Bed
instead, the $10 payment may be credited
toward purchasing any of our Loft Beds Kits.
To get the $10 refund credit when ordering our Loft Bed Kit on-line, enter the
following during the checkout process:
"I request a $10 refund for
the Loft Bed Plans I purchased on xx/xx/xx".
If you forget to ask for the $10 credit, just send us an email requesting the
credit and the date you purchased the plans.
If you are making the purchase over the phone
you are requesting the credit.
How much headroom will I get above
and below the loft?
It depends on your ceiling height,
the mattress thickness and how many safety rails you are using. We
customize each loft to your exact requirements. During
order entry you will enter the ceiling height and mattress thickness into the
order form. You
can see exactly what you are going to get by using our
Loft Height Calculator. There, you may
enter your specifications and see the results instantly.
You recommend 30" minimum headroom above, can I go
closer to the ceiling to get more space underneath?
Most colleges recommend a minimum of
30" of space from the top of the mattress to the ceiling. If this is for
home use you can go closer to the ceiling. We recommend you try it out
first to make sure you feel comfortable being that close to the ceiling.
We recommend you lay down face up and place a sheet of cardboard 30" above your
mattress. Then move it down to 29", 28" and so on until you get the right
amount of space based on your needs. We don't recommend going closer than
offer Stairs with Drawers and Storage?
Sorry, we don't offer them. They are
typically designed for very young children and have minimal weight capacity.
They are also difficult to make as a ready-to-assemble type kit and are too
large to ship with FedEx fully assembled. We make our beds from solid wood and
are heavy duty for both children
and adults. Most of the Stairs with Drawers sold on other websites are made from
particle board and are designed for very young children and have a minimal
weight capacity. We just don't want to build something that can't hold up to the
weight of adults.
your beds handle Tempur-Pedic mattresses?
Yes. We know that Tempurpedic
mattresses are quite heavy and need a solid platform support. We can double up
the rail supports to handle the additional weight load, double the number of bed
slats and add the solid platform on top of the bed slats. The
customization charge to double up the rail supports is $50. The prices for
the second set of
are on the
page. Click here to add the
to your cart. During check-out enter
into the custom specs box you are using a Tempur-Pedic mattress and need the
front & back rail supports doubled up.
How far in advance do I need to order and how
long will it take to arrive?
See our .
Should I have it delivered to
my home or directly to my college or apartment?
We recommend (if possible) having it
shipped to your home early during the summer, and you take it to college with
you. Move in day for most students is a stressful experience for both the
student and family. With the traffic jams, waiting for elevators, hundreds
of students all moving in at the same time, getting everything organized, etc.,
the last thing you want to do is to wait for a FedEx delivery to arrive on time.
It would be very helpful if you can get the loft partially assembled at home before you
arrive on campus. Setting it up at home first will allow you to see how
everything fits together and when you get to school setting it back up will be
quick and easy. While it's home you may want to paint or customize it to
fit your personality. We know this is not always possible, so if you want
it delivered directly to your college, first check with your college's receiving
department to verify whether they will accept packages for you before you arrive
on campus. Please note, many college receiving departments do not work on
in a college dorm room, will you deliver it directly to my dorm room?
Most colleges have a central
receiving location where they accept all packages and they do not allow
deliveries directly to the individual dorm rooms. For security purposes,
they don't want delivery trucks driving around campus and they will not allow
delivery drivers to enter dorm facilities. Once it is delivered to a
central receiving location, they will contact you to have you pick it up.
Check with your college to see what their package receiving policy is.
I am moving in on a Saturday, do you
deliver on Saturdays?
Yes, we offer
as well as
options for an additional fee. For Date Certain Delivery, the delivery
time is not guaranteed, it can arrive anytime between 8:00 am and 9:00 pm.
For Appointment Delivery, once FedEx has received the packages at the local
terminal, they will call you to set up a specific date and time (2 hour window)
for delivery. Please note, most college deliveries go to a central
receiving dock and trying to have it arrive on a Saturday with hundreds of
students all trying to move in at the same time will be very difficult for the
delivery truck to get in on a set schedule. Also,
many college receiving departments do not work on Saturdays, or if they do work
on Saturday, they may not allow commercial deliveries while students and parents
and trying to move in. If you are moving in on a Saturday we
recommend you have it shipped to you home first and bring it with you to
college. See above question.
entered the wrong shipping address, how do I get it corrected?
To protect us from fraudulent
purchases, our credit card processor requires that we receive all address
changes in writing. If the order has already shipped, please see the next
question. If the order hasn't shipped yet, please send us an email from the same email address
that the original order was placed under. If you call it in we will ask
you to immediately follow-up with an email and we will hold your order until we
receive your email. We will reply to your email to confirm we received the
The loft has shipped and I haven't received it yet, can I change the
Yes. If you need to make
changes to your shipping address, provide delivery instructions or request a
vacation hold, you can use the
to do all this and more.
the boxes, but they appear to be damaged, should I accept the shipment?
Yes, please accept the shipment.
The boxes are very large and heavy, sometimes they do get torn during shipping,
however in most cases, the wood inside is fine. If there are any damaged
pieces we will get them replaced at no charge to you.
Do I have to be here to sign for
We deliver by FedEx. A
signature for the delivery is at the discretion of the driver. If the FedEx
driver has delivered to your address before it is likely they will leave the
packages without a signature. If the driver feels the area is not safe and secure they will leave a
door tag with information on how to set up a new delivery date. We will
email you the shipping tracking number when the loft ships. You can also
place a note on your door the day of delivery telling the FedEx driver he can
leave the packages without signature.
For customer that have elected to
have their package delivered by appointment, once your package has reached the
local FedEx Home Delivery terminal they will contact you by the phone number on
your order to set up a delivery time. Keep in mind FedEx will request a 2 hour
window to make the delivery in.
I live on the 3rd floor without an elevator, will FedEx bring
it to my apartment?
It depends. Each apartment
complex is different and with different rules for visitors and delivery
personnel. Typically FedEx will deliver it to a location selected by the
Will FedEx carry my packages inside my house or apartment?
No. Due to security and
liability concerns, FedEx will not enter your house, apartment, cabin or dorm
is the size of the shipped package?
For the basic twin loft, we typically
ship three boxes per loft, the first is 8" high x 12" wide x 84" long and weighs
70 pounds. The second and third boxes are 8" high x 12" wide x 46" long
and weighs 60 pounds each. All three boxes will
easily fit into the back of most station wagons, mini-vans and SUV's.
Other options such as bookshelves and desks are in separate boxes.
FedEx transit times are in Business Days, what is a Business Day?
For Ground (standard delivery)
shipments they work Monday - Friday, packages don't move on Saturday, Sunday or
holidays. For Home Delivery (date certain and appointment delivery)
shipments they work Tuesday - Saturday, packages don't move on Sunday, Monday or
ship to Canada?
We do not ship directly to Canada, however we do ship to locations on the US
side of the border that will hold shipments for local pickup. According to
website, there is no
for Canadian residents
importing bedroom furniture. This may vary by province so you should
contact your local office to determine what is applicable to you. You will
need to pay your Canadian sales tax when entering into Canada.
Typically we ship to a local duty free shop or a shipping/post office box store
More information and shipping/pickup locations is available at
We have shipped to the following locations listed below. If you are aware
of other similar stores in your area please contact us and we will update this
, 9301 Ryden Rd., Grand
Portage, MN 55605 218-475-2330
, 408 Oak St., Sweetgrass, MT
, 10543 Hwy 281, Dunseith, ND
, 25 Locust Street,
Champlain, NY 12919 518-208-3028
, 1801 Ford Street,
Ogdensburg, NY 13669 315-393-4770
, 2981 Ford Street Extension
Ogdensburg, NY 13669 315-393-1188
, 1623 Military Rd, Niagara Falls,
NY 14304 716-298-4461
, 1755 Grant Ave.,
Blaine, WA 98230 (Serving the greater Vancouver area)
1591 McKenzie Way, Point Roberts, WA 98281 360-945-2520
you ship to outside the contiguous US?
No. Due to the very high shipping costs (typically three to four time
the cost of the loft itself), it is not cost effective to ship lofts to APO/FPO,
Hawaii or Puerto Rico. A better option would be to purchase our
someone build it locally for you.
Do you ship to Alaska?
It is very expensive to ship with FedEx directly to Alaska. For orders
going to Alaska we ship to Tacoma, WA and the customer may use
to have it delivered to Alaska. They run trucks on a frequent basis between Tacoma and Alaska.
Specifications and Set up
do I need to set this up?
All wood comes pre-cut and
pre-drilled. You will need a cordless drill/screwdriver with a phillips #2
medium head bit, an adjustable (or 9/16") wrench and a hammer. Set up takes
roughly 1-1/2 hours. Click to view the
is the quality of the bed slats not the same as the rungs?
The bed slats are underneath the
mattress and typically can't been seen. Though there may be some
imperfections, stamps, marks and knots in the wood, it is basically used to
provide the strength to support the mattress. Surface cracks and knots
will not affect the strength of the wood.
pilot holes at the ends of the slats are very close to the edge and if it is
split it is ok as the screw is only used to prevent the slat from moving around.
The screw itself doesn't add any support or stability to the loft. Our bed
slat system provides 1000 lbs. of support. Depending on how your existing
spring frame or box spring is set up, you may not need to use all of them.
For each slat removed, it reduces the total weight capacity by 50 lbs.
Do you offer painting or assembly services?
we do not offer painting or assembly services. We don't have the facilities for
painting, which require extensive EPA regulations in dealing with the fumes and
exhaust. You can usually find a local painter to do it at a reasonable cost.
For assembly, many major cities and college towns have Furniture Assembly companies.
For example, if you do a Google search for "Furniture Assembly (city state)" and
you put in your city and state, you will find local furniture assembly
businesses. For example try: "" and you will find a good number of
companies. Also try craigslist.com.
Does the wood frame have a surface finish?
No, our lofts are made from
You are free to customize and finish the loft any way you prefer.
leave the loft unfinished?
We do require finishing
the loft as unfinished softwood will absorb moisture and surface cracks will
appear over time. Surface cracks do not affect the stability of the loft.
Unfinished wood will also turn dark over time. If you purchased the
desktop, we do require at least finishing it
to preserve the writing surface and preventing surface cracks.
Are the beds likely to need sanding to remove rough edges
We try to find smooth wood and
we do a light sanding. The amount of
further sanding that needs to be done is a matter of personal preference and how it is
going to be used and finished. For college students that will be setting it up
and taking it down a few times, they typically don't sand it at all. If it is
going to be used in a home and painted, the amount of sanding is minimal. If it
is going to be stained, then it depends on the preference of the customer.
The bed slats are not sanded.
If decide to paint or stain it, should I do so before or after assembly?
For the end ladders at each end of the bed, vertical front ladder and the long
desk, we recommend you assemble them first before painting or staining them. The rungs of the ladders sometimes are a tight
fit and the finish may get marked up during assembly. Also, the wood glue
adheres better to unfinished wood.
As for the rest of the bed, you can either do it before or after assembly.
You get a better finish by doing all the individual pieces first, but it is a
pain to paint all the pieces and then lay them down somewhere where it will not
mark up the piece or the floor.
It is much easier to paint or
stain it when it is set up as opposed to all the individual pieces on the floor.
If you paint it, we recommend you apply
coat, and one or two finish coats of a durable enamel paint. For primer
and paint, we recommend using Latex (water) based low VOC paint. A primer we
, which can be purchased at most home
For staining the loft, we recommend using
all-in-one stain and
finish, it does a real nice job on all
the boards including the MDF pieces.
Do you recommend painting or staining the loft?
How much paint or stain will I need?
The loft looks good either
painted or stained, so we don't have a specific recommendation. You may
want to match the existing furniture in the room.
The loft is a very large piece
of furniture, if this is your first time doing a staining project, it may be a
little overwhelming and I would recommend painting it. Painting is easier
and if you mess it up, it can easily be re-painted.
Paint: 1 quart primer, 1 quart
good quality latex enamel.
Stain: 1 quart of
Should I brush it roll it on? For painting the
bed we recommend using a 4" wide High Density Foam Roller. It is designed
for painting furniture and doors and gives you a real smooth finish. It
can be purchased at any paint store.
For staining we recommend a good quality natural bristle brush.
to see a video of using
Why are the shelves and desktop available in Solid Pine and MDF? What is
The bed frame and all
major structural components of the bed are made from solid wood. Our Shelving
and Desktops are available in both Solid Pine and MDF material. Both are very
durable and will hold up well.
The Solid Pine
panels are individual boards glued together to make a wider board. This
process helps prevent warping and cupping which is typical with wide Pine
boards. The Pine has a very nice grain and looks good with paint, stain or clear
coat finished. The cost to upgrade to Solid Pine is $10 per shelf.
MDF (Medium Density
Fiberboard) is a composite recycled wood product made from wood waste fibers
glued together with resin, heat, and pressure. MDF is very smooth, uniform,
doesn't warp and it takes paint very well.
Which one should I use?
First of all you should try to match the existing furniture in the room.
If you are planning on staining or clear coating the bed we recommend using
Pine. It has a very nice light and dark grain which shows the beauty of
natural wood. It is slightly more expensive than MDF. If you are planning
on painting the bed we recommend using MDF. The smooth surface will give
your bed a very nice finish. It is slightly less expensive than Pine. If
you are planning on leaving it unfinished, then you can go with either Pine or
(Material Safety Data Sheet) is available
MDF it is a
, the color will vary based on
the amount of recycled material. The left photo below shows sample colors
and right photo shows the color difference between MDF and Solid Pine.
Does your MDF comply with the CARB rules on limited Formaldehyde?
Yes, our MDF, manufacturer meets the California Air Resources Board (CARB)
requirements on formaldehyde emissions, click
here to view the certificate.
More information about
rocks a little when I climb up, how can I correct this?
After completing installation, let the loft sit as the wood glue will take about 2 hours to
dry. Do not use or put any pressure on the ladder rungs or loft while the
glue is drying.
After the wood glue has dried,
the loft should be tight and not rock in any direction more than 1/2". If
it does rock, try the following. Did you use a cordless drill/screwdriver?
Make sure your drive the screws nice and tight, but do not strip the wood. With
the 1-1/2" thick softwood, the screws should be recessed about 1/8" to make a
tight fit. Try un-screwing them very slowly one at a time and re-tighten slowly.
If you use a regular electric drill, make sure it has an adjustable chuck to
adjust the tension on the screws, without an adjustable chuck, a regular drill
will strip the screws into the wood. If you do strip the wood, you can
fill the hole with toothpicks and a little wood glue and give it time to dry,
then reinstall the screws.
If the loft rocks more than
1/2", what direction does it move? When standing at the front rail (the long
side) does it move
front to back or
left to right (head to foot)?
If it moves front to back then the rungs are moving inside
the notched legs. Did you coat the inside of the notches with the wood
glue we provided? Remember,
the wood glue will take about 2 hours to
dry. Do not use or put any pressure on the ladder rungs while the glue is
drying. Once the glue sets, the rungs and legs will become basically
one piece and there should be no movement between them. Try adding a third
screw to the rungs in-between the two existing screws, drive it into the wood
slowly at an alternating up and down angle. If you have a small drill bit,
use it to drill a pilot hole first to prevent the wood from splitting.
If it moves left to right (head to foot) then the screws in the front and
back rails should be checked. You may add additional screws to the front and
back rails, spacing them roughly 3" apart. Also, drive the new screws at
an alternating left and right angle, angled screws provides better support.
The carriage bolt should be tight and the rounded end should be recessed about
1/16" into the wood. The carriage bolt is primarily used to support the
weight and the screws provide the stability. More information is available
by viewing our .
Example of the rail with more screws to further stabilize the left to right movement.
What is the best way to disassemble the loft?
Basically you will leave all the pieces that go
the width of the bed intact (single and double bookshelf, short desk, short
safety rails) and remove all the long pieces (long desk, long safety rails, long
shelf, desk shelf). We recommend you remove the bed rails and bed slats
as one unit. Remove the carriage bolts and screws (as shown above) and
slide it off the end ladders of the bed. Since the end ladders are glued, we recommend
you leave them intact. Any safety rails, long desk or long shelves will then need to
Can I change the height on my own?
Yes. Using a 3/8" drill bit you can
re-drill holes for the front and back rail at any height you need. You can
fill the old hole with a 3/8" wood dowel rod and sand it smooth. To
get the height you need you can use our to determine the amount
of headroom you will get underneath the bed slats. See
Can you customize the loft to make it a little smaller?
Yes. If you are confined to a tight
space, we can customize it to your exact requirements. There is a
Customization Charge of $20 to make the loft a little narrower or reduce the
length. When measuring your room, measure the distance from wall to wall
from the corner and go out about 4' and take another measurement, use the
smaller measurement. The reason for this is many corners are not perfectly
square and the wall may move in or out a little. Also when measuring take
into account any baseboard or molding that may stick out. Use our
to plan out your room.
with your requirements
Why don’t you need diagonal braces in the corners?
We don't need the
large diagonal corner braces due to our 2x6 rails and 2x6 legs gives us a wider
surface area for fastening the legs and rails. When you
combine this with our ladder rungs that are
glued and screwed into the legs, it makes our lofts one of the sturdiest on the
For young children, can I
start off with the high rise bed and later on convert it to a tall loft bed?
Yes. We have a
for more information.
Can your bunk bed be separated into two separate low beds?
Yes and no. Our bunk bed legs (corner posts) are made from
one piece solid wood that supports both levels. This is what makes our beds very
sturdy. The stackable bunk beds sold by most manufacturers just don't have the
stability of solid one piece leg. So yes, you can take our bunk bed and
cut it to make it into two individual beds, but you can't make it back into a
I already have one
of your bunk beds, can I make it into two separate loft beds?
We have a that will allow you to
remove the bottom bunk and use it to make it into a separate loft bed.
Click to order.
I already have one
of your loft beds, can I convert it to a bunk bed?
Yes, we have a
available which will add a bottom bunk to your loft bed.
Click to order.
Do you sell dressers or low under bed storage drawers?
Sorry we don't sell
them. Listed below are a few websites that do sell them and they match our
wood nicely see:
The loft shown below has a 6" mattress and there is 55" of headroom
underneath the front rail, the student is 5' 9" tall.
From the top of the mattress there is 32" of space to the 8'