Frequently Asked Questions
They are the exact same beds except for the number of safety rails. The College Loft Bed comes with one safety rail for the front (long) side and an optional one on the back. The Home Loft Bed comes with multiple safety rails (based on the thickness of the mattress) on all four sides and meets the Consumer Products Safety Commission Bunk Bed Guidelines.
Below: College Loft Bed & Home Loft Bed
Both beds are very similar as they both provide a loft bed with a desk and multiple shelving. The biggest difference is weight capacity, specifications, sizes, warranty and price.
Weight Capacity: Our bed is designed for youth and adults and has a weight capacity of 1,000 lbs., the whole family can get into our bed for bedtime stories. Our beds are super sturdy and meets the Consumer Products Safety Commission Bunk Bed Guidelines. With our greater weight capacity and heavy duty construction our lofts will last your child from grade school through college and into their first apartment. The PB Teen bed was designed for young children and has a total weight capacity of 200 lbs. which includes the weight of the mattress plus the person. If you are the type of parent that likes to read to their child in bed, you are going to want the increased weight capacity our beds provide.
Specifications: We custom build each bed to your exact specifications so you can use any mattress thickness, any ceiling height and any space above and underneath. We also have taller leg options if you have ceilings greater than 8' you can get more space underneath. The PB Teen bed was designed for an 8' ceiling and the maximum mattress thickness allowed is 7". If your mattress is thicker than 7" then the safety rails will not be at the proper height above the top of the mattress and does not follow the Consumer Products Safety Commission Guidelines. With a very thin mattresses it may become uncomfortable as your child grows.
Sizes Available: Our beds are available in Twin, Full, Queen, King and custom sizes. We can make it any width and length you need. The PB Teen bed comes in full size only.
Warranty: Our beds come with a lifetime warranty and are Made in USA. The PB Teen bed doesn't mention a warranty and their beds are made in China.
Pricing: Our beds are between $700 - $1000 depending on the size and options. The PB Teen bed is nearly $2,000.
Finishes: Our beds are unfinished, have been hand sanded and are ready for paint or stain by the custonmer and may be finished to match any decor. The PB-Teen bed comes finished.
Better Business Bureau A+ Rating We are an Accredited Business with the Better Business Bureau and have the highest reputation with an A+ Rating. We have had no customer complaints in the past 14 years. You can get a BBB report on us by calling the BBB at 716-881-5222. We recommend before you purchase a loft bed from any company that you run a BBB Business Search on them, you will be surprised at what you find. We are also PayPal Verified.
We build and ship everything from our single location in Upstate NY. We don't have any retail locations and only sell though this website.
Please note that if you see our beds on another website it is either a used bed or a scam. We do not sell through: National Furnishing, ABC Home Store, Elite Decor, I-Dollar Store or U-Save More. Those websites are all operated by the same company and have illegally copied our pictures and text from our website and are selling a cheap imitation of our beds and have many complaints against them. We are not affiliated with them.
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Should I have it delivered to my home or directly to my college or apartment? We recommend (if possible) having it shipped to your home early during the summer, and you take it to college with you. Move in day for most students is a stressful experience for both the student and family. With the traffic jams, waiting for elevators, hundreds of students all moving in at the same time, getting everything organized, etc., the last thing you want to do is to wait for a FedEx delivery to arrive on time. It would be very helpful if you can get the loft partially assembled at home before you arrive on campus. Setting it up at home first will allow you to see how everything fits together and when you get to school setting it back up will be quick and easy. While it's home you may want to paint or customize it to fit your personality. We know this is not always possible, so if you want it delivered directly to your college, first check with your college's receiving department to verify whether they will accept packages for you before you arrive on campus. Please note, many college receiving departments do not work on Saturdays.
I live in a college dorm room, will you deliver it directly to my dorm room? Most colleges have a central receiving location where they accept all packages and they do not allow deliveries directly to the individual dorm rooms. For security purposes, they don't want delivery trucks driving around campus and they will not allow delivery drivers to enter dorm facilities. Once it is delivered to a central receiving location, they will contact you to have you pick it up. Check with your college to see what their package receiving policy is.
More information is available on our Shipping page.
Yes we offer Saturday, Date Certain and Appointment Delivery options for an additional fee. For Saturday and Date Certain Delivery the delivery time is not guaranteed, it can arrive anytime between 8:00 am and 8:00 pm. For Appointment Delivery, once FedEx has received the packages at your local terminal, they will call you to set up a specific date and time (2 hour window) for delivery. Please note, most college deliveries go to a central receiving location and trying to have it arrive on a Saturday with hundreds of students all trying to move in at the same time will be very difficult for the delivery truck to get in on a set schedule. Also, many college receiving departments do not work on Saturdays, or if they do work on Saturday, they may not allow commercial deliveries while students and parents and trying to move in. If you are moving in on a Saturday we recommend you have it shipped to your home first and bring it with you to college. See above question.
More information is available on our Shipping page.
We do not ship directly into Canada, however we do ship to locations on the US side of the border that will hold shipments for local pickup. According to BetterDollar.com website, there is no import duty for Canadian residents importing bedroom furniture. This may vary by province so you should contact your local office to determine what is applicable to you. You will need to pay your Canadian sales tax when entering into Canada.
Typically we ship to a local duty free shop or a shipping/post office box store such as The UPS Store. More information and shipping/pickup locations is available at ShipToTheBorder.com and Kinek.com.
We have shipped to the following locations listed below.
Ryden's Border Store, 9301 Ryden Rd., Grand Portage, MN 55605 218-475-2330
The Border Storage, 408 Oak St., Sweetgrass, MT 59484 406-335-4040
Border Services, 10543 Hwy 281, Dunseith, ND 58329 701-263-4783
Border Mail Services, 25 Locust Street, Champlain, NY 12919 518-208-3028
Roethel’s Parcel Service, 1801 Ford Street, Ogdensburg, NY 13669 315-393-4770
The UPS Store, 2981 Ford Street Extension Ogdensburg, NY 13669 315-393-1188
The UPS Store, 1623 Military Rd, Niagara Falls, NY 14304 716-298-4461
Edge Logistics - Kinek, 1755 Grant Ave., Blaine, WA 98230 (Serving the greater Vancouver area)
Point to Point Parcel 1591 McKenzie Way, Point Roberts, WA 98281 360-945-2520
After completing installation let the loft sit as the wood glue will take about 2 hours to dry. Do not use or put any pressure on the ladder rungs or loft while the glue is drying. After the wood glue has dried, the loft should be tight and not rock in any direction more than 1/2". If it does rock, try the following. Did you use a cordless drill/screwdriver? Make sure your drive the screws nice and tight, but do not strip the wood. With the 1-1/2" thick softwood, the screws should be recessed about 1/8" to make a tight fit. Try un-screwing them very slowly one at a time and re-tighten slowly. If you use a regular electric drill, make sure it has an adjustable chuck to adjust the tension on the screws, without an adjustable chuck, a regular drill will strip the screws into the wood. If you do strip the wood, you can fill the hole with toothpicks and a little wood glue and give it time to dry, then reinstall the screw.
If the loft rocks more than 1/2", what direction does it move? When standing at the front rail (the long side see diagram below) does it move front to back or left to right (head to foot)? If it moves front to back then the rungs are moving inside the notched legs. Did you coat the inside of the notches with the wood glue we provided? Remember, the wood glue will take about 2 hours to dry. Do not use or put any pressure on the ladder rungs while the glue is drying. Once the glue sets, the rungs and legs will become basically one piece and there should be no movement between them. Try adding a third screw to the rungs in-between the two existing screws, drive it into the wood slowly at an alternating up and down angle. If you have a small drill bit, use it to drill a pilot hole first to prevent the wood from splitting. If it moves left to right (head to foot) then the screws in the front and back rails should be checked. You may add additional screws to the front and back rails, spacing them roughly 3" apart. Also, drive the new screws at an alternating left and right angle, angled screws provides better support. The carriage bolt should be tight and the rounded end should be recessed about 1/16" into the wood. The carriage bolt is primarily used to support the weight and the screws provide the stability. More information is available by viewing our Assembly Instructions.
Example of the rail with more screws to further stabilize the left to right movement.
Yes. Using a 3/8" drill bit you can re-drill holes for the front and back rail at any height you need. You can fill the old hole with a 3/8" wood dowel rod and sand it smooth. See instructions below.
We do not offer painting or assembly services. We don't have the facilities for painting which require extensive EPA regulations in dealing with fumes and exhaust. You can usually find a local painter to do it at a reasonable cost.
For assembly, many major cities have Furniture Assembly companies. For example, if you do a Google search for "Furniture Assembly (city state)" and you put in your city and state, you will find local furniture assembly businesses. For example try: "Furniture Assembly New York City" and you will find a good number of companies. Also try craigslist.com.
For the end ladders at each end of the bed, vertical front ladder and the long desk, we recommend you assemble them first before painting or staining them. The rungs of the ladders sometimes are a tight fit and the finish may get marked up during assembly. Also, the wood glue adheres better to unfinished wood. As for the rest of the bed, you can either do it before or after assembly. You get a better finish by doing all the individual pieces first, but it is a pain to paint all the pieces and then lay them down somewhere where it will not mark up the piece or the floor. It is much easier to paint or stain it when it is set up as opposed to all the individual pieces on the floor.
If you paint it, we recommend you apply a primer coat, and one or two finish coats of a durable enamel paint. For primer and paint, we recommend using Latex (water) based low VOC paint. A primer we recommend is KILZ, which can be purchased at most home improvement stores.
For staining the bed, we recommend using Minwax Polyshades all-in-one stain and polyurethane finish, it does a real nice job on all the pieces. The photo below is an example of using the Classic Oak stain.
The bed looks good either painted or stained, so we don't have a specific recommendation. You may want to match the existing furniture in the room.
The bed is a very large piece of furniture, if this is your first time doing a staining project, it may be a little overwhelming and I would recommend painting it. Painting is much easier and if you mess it up, it can easily be re-painted. If you stain it and you want it to be very smooth you will need to sand between coats.
Paint: 1 quart primer, 1 quart latex enamel. Roll it on using a 4" wide High Density Foam Roller.
Stain: 1 quart of Minwax Polyshades. Apply with a good quality natural bristle brush.