Custom Loft & Bunk Beds for Youth Teen College & Adults
Shipping Charge: The Shipping Charge is a flat rate per bed charge based on the State/Zone it is being shipped to. The shipping charge is shown at the bottom of each order form. We have divided the country into four Shipping Zones. When ordering a bed all options and accessories have Free Shipping no matter how many accessories or options you add to your order.
Build Time: We custom build each bed to your exact specifications. Build time for Standard Beds are typically 5 - 7 business days and Highly Customized Beds are 1 - 2 weeks.
Rush Processing: Need it sooner? For an additional fee you may request our optional Rush Processing and we will get it shipped out in a few days, see details below.
Transit Time: Once shipped, orders will arrive based on the Transit Time Map below. During our peak months: June - September and December - January orders may take a little longer and we recommend you order your bed in advance and request it to arrive on a future date. You may enter your requested delivery date on the order form. Orders paid by check take four extra days for the check to clear.
FedEx Shipping: We ship by FedEx Home Delivery which delivers Tuesday - Saturday. Multiple quantity and large custom orders may ship by truck depending on location. When the order ships we will email you the FedEx Tracking Number and you will be able to track it online.
Once your order has shipped it will arrive based on the estimated transit time map below. There is no guaranteed delivery date and time with our standard delivery service. If you need a guaranteed delivery date or time, please see our FedEx Special Delivery Options shown below. Click map to enlarge.
With Rush Service - Expedited Processing Standard Beds will ship out in 1 - 2 business days and Highly Customized Beds in 3 - 4 business days. If you request Rush Service and we can't make the deadline we will refund the rush fee. Once your order has shipped, it will arrive based on the Transit Time Map above.
Standard: Deliver Tuesday - Saturday 8 am - 8 pm. There is no guaranteed date/time with standard delivery.
Date Certain: Deliver on a specific date Tuesday - Friday with delivery 8 am - 8 pm $15.
Saturday: Deliver on a Saturday between 8 am - 8 pm $20.
Appointment: FedEx will schedule an appointment with you (2 hour window) for delivery Tuesday - Saturday $30.
Please Note. To meet the delivery dates for the Special Delivery Options we need to have the packages to your local FedEx terminal 2 days in advance of your delivery date. Please keep the shipping schedule and transit times in mind when requesting your delivery date. For Appointment Deliveries, FedEx will contact you to schedule the appointment once they have your packages at your local FedEx terminal.
Please double check your shipping address. If we need to change an address after your order has shipped, there is a $20 per package charge billed by FedEx. With a typical order being 6 packages, an address change will cost you around $120.
Date Certain, Saturday and Appointment Delivery may not be available in some areas.
We recommend (if possible) having it shipped to your home early during the summer, and you take it to college with you. Move in day for most students is a stressful experience for both the student and family. With the traffic jams, waiting for elevators, hundreds of students all moving in at the same time, getting everything organized, etc., the last thing you want to do is to wait for a FedEx delivery to arrive on time. It would be very helpful if you can get the loft partially assembled at home before you arrive on campus. Setting it up at home first will allow you to see how everything fits together and when you get to school setting it back up will be quick and easy. While it's home you may want to paint or customize it to fit your personality. We know this is not always possible, so if you want it delivered directly to your college, first check with your college's receiving department to verify whether they will accept packages for you before you arrive on campus. Please note, many college receiving departments do not work on Saturdays.
Most colleges have a central receiving location where they accept all packages and they do not allow deliveries directly to the individual dorm rooms. For security purposes, they don't want delivery trucks driving around campus and they will not allow delivery drivers to enter dorm facilities. Once it is delivered to a central receiving location, they will contact you to have you pick it up. Check with your college to see what their package receiving policy is.
Yes we offer Saturday, Date Certain and Appointment Delivery options for an additional fee. For Saturday and Date Certain Delivery the delivery time is not guaranteed, it can arrive anytime between 8:00 am and 8:00 pm. For Appointment Delivery, once FedEx has received the packages at your local terminal, they will call you to set up a specific date and time (2 hour window) for delivery. Please note, most college deliveries go to a central receiving location and trying to have it arrive on a Saturday with hundreds of students all trying to move in at the same time will be very difficult for the delivery truck to get in on a set schedule. Also, many college receiving departments do not work on Saturdays, or if they do work on Saturday, they may not allow commercial deliveries while students and parents and trying to move in. If you are moving in on a Saturday we recommend you have it shipped to your home first and bring it with you to college.
Due to extensive import duties on furniture we do not ship directly into Canada, however we do ship to locations on the US side of the border that will hold shipments for local pickup. According to BetterDollar.com website, there is no import duty for Canadian residents importing bedroom furniture. This may vary by province so you should contact your local office to determine what is applicable to you. You will need to pay your Canadian sales tax when entering into Canada. Typically we ship to a local duty free shop or a shipping/post office box store such as The UPS Store. More information and shipping/pickup locations are available at ShipToTheBorder.com and Kinek.com. We have shipped to the following locations shown below.
Minnesota: Ryden's Border Store, 9301 Ryden Rd., Grand Portage, MN 55605 218-475-2330
Montana: The Border Storage, 408 Oak St., Sweetgrass, MT 59484 406-335-4040
New York: Border Mail Services, 25 Locust Street, Champlain, NY 12919 518-208-3028
New York: Roethel’s Parcel Service, 1801 Ford Street, Ogdensburg, NY 13669 315-393-4770
New York: The UPS Store, 2981 Ford Street Extension Ogdensburg, NY 13669 315-393-1188
New York: The UPS Store, 1623 Military Rd, Niagara Falls, NY 14304 716-298-4461
North Dakota: Border Services, 10543 Hwy 281, Dunseith, ND 58329 701-263-4783
Washington: Edge Logistics - Kinek, 1755 Grant Ave., Blaine, WA 98230 (Serving the greater Vancouver area)
Washington: Point to Point Parcel 1591 McKenzie Way, Point Roberts, WA 98281 360-945-2520